Senior Global Operations Manager
About Laudes Foundation
We are a new, independent foundation joining the movement that is responding to the dual crises of climate change and inequality by supportive brave, innovative efforts that inspire and challenge industry to harness its power for good.
Laudes Foundation provides our partners with philanthropic capital, expertise and connections. We work collectively with and through specific industries to help catalyse systems change. At the same time, we influence those working in the global financial system to redirect the flow of capital to ensure investment encourages good business practices.
We work with businesses, shareholders, investors, workers and producers to create a new definition of value beyond shareholder value alone. This means rallying thought leaders and academics to make that definition credible; supporting civil society to make it plausible; mobilising media and movement-builders to make it desirable; influencing policymakers to make it effective; engaging financiers to make it feasible; and empowering citizens to make it beneficial.
We champion transparency, equity and diversity, innovation, and collaboration, and we both learn from our peers and partners and share our insights and knowledge widely.
What you'll doOversee the efficient and effective grant management lifecycle (from pipeline to exit) and the foundation’s global operations, ensuring the foundation works in a professional and globally aligned way.
Key responsibilitiesOperations. Oversee and refine in consultation with all service users, the foundation’s operational support, logistics and administration to deliver the foundation’s objectives. Working with other teams in Philanthropy Services (particularly the policy house team in legal/governance, operational excellence, and finance) ensure operations have the right procedures, processes and controls in place to support the foundation’s impact and efficiency objectives
Grant Management. Refine and oversee the execution of a high-quality grant lifecycle (from pipeline to exit) and develop and manage the tools and platforms to enable effective, efficient and controlled grant management. In conjunction with Programmatic, EP, Communications and other Philanthropy Services teams, update and continuously improve the grant management process, and lead the communications and training of global staff as relevant
Team effectiveness. Develop operating procedures with relevant service levels and performance targets to make teams more efficient and effective, while ensuring a controlled environment. Introduce change and improvements following the organisation’s agreed methodologies, working in conjunction with other departments and Global Solutions.
Learning. Work closely with Effective Philanthropy and other Philanthropy Services teams to identify learnings across the foundation and apply them to the grant life cycle and operational support to drive improvements to make the foundation more effective in achieving its objectives
Collaboration. Engage with peers in the industry and participate as a member (and where relevant, leader) of learning groups to understand external best practice in the field of grant management and apply this to the foundation’s operations
Project Management. Support the development of new and changing technology, processes and controls within the foundation with an emphasis on user representation (Global Operations and end users) in requirements definition, detailed design and testing/implementation
Budget Management. Manage the Global Operations budget, which constitutes part of the Philanthropy Services budget, being accountable to the COO
People Management. Support, manage and develop the Global Operations team to deliver on their individual and team objectives and key performance indicators
- Geographic scope: EU
- Travel expectations: Up to 30% (candidates should be able to travel freely without any restrictions)
- Direct reports: approximately 5
- Total staff: approximately 15
- An (online) assessment can be part of the recruitment process
- Reference checks are part of the final hiring procedure
Laudes Foundation is committed to recruiting and retaining a diverse team. We strongly encourage applications from candidates with disabilities, LGBTQI candidates, women, ethnic, racial and religious minorities, and other underrepresented groups.
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What you've doneTo be successful in this role, you have deep operational expertise, with substantial technical knowledge of how a foundation can operate efficiently and effectively.
Ideally, you meet the following requirements:
- Experience in delivering operational improvements in a social impact environment;
- Thorough understanding of the grant-making process, ideally with a large global foundation background;
- Experience of managing the administrative, logistic and support needs of a diverse and widely distributed organisation.
- Management experience with a proven track record of inspiring and motivating dispersed teams and building a culture of high performance, collegiality and ambition;
- Fluent in English and preferably at least one other language of the countries where the foundation is active.